Privacy Policy

Privacy Policy

Last updated: July 1, 2024


EndWellCare.Life, operated by Soulful Tech Solutions (referred to as “EndWellCare.Life,” “we,” “us,” and “our”), is a mobile application designed to support individuals in recording their day to day activities about their health.

This Privacy Policy is intended to clarify how we gather, use, and share your personal information and to facilitate your exercise of privacy rights.

 

This Privacy Policy pertains to the personal information we collect when you utilize our products or services or interact with us through our official website at endwellcare.life (the “Website”), our mobile application available on the App Store and Google Play Store (the “App”), and any other products or services we provide (collectively, the “Services”).

 

For the purposes of this Privacy Policy, “you” and “your” refers to you as the user of the Service, and the “Care Recipient” refers to the individual for whom you are utilizing our Services. The Care Recipient may be yourself or another person. Our App is centered around a Care Recipient’s profile. Upon creating an account, you will automatically establish a Care Recipient profile for yourself or the individual you are caring for. You, as a User, and the Care Recipient’s profile collectively constitute a care team, referred to as the “Care Team.”

 

This policy elucidates your choices concerning how we use your personal information, including your ability to object to specific uses of the information and how to access and update certain information. Please review the following carefully to comprehend our views and practices regarding your personal data and how we will manage it. By engaging with our Services, you acknowledge that you have read and understood this privacy policy.

If you have any queries or objections about how we use your personal data, please reach out to us.

 

Personal Information We Collect

We are dedicated to the principle of data minimization and only collect the personal data necessary to provide our services. We collect personal information in several ways, including when you provide it to us when you use our Website, App, or Services, and when other sources provide it to us.

 

  • A. Information You Provide to Us

Communications: We collect personal information such as email when you request information about our Services, subscribe to our service, participate in surveys, submit queries, or communicate with us through our Website, App, or other channels.

App Entries: We collect personal information and details about yourself, as an App user, and the Care Recipient profile you share with us through the App. This includes personal information such as name, gender, date of birth, diagnosis, prognosis, relationship to the Care Recipient, and personal profile photos.

Surveys: We may contact you to participate in surveys, wherein you may be asked to provide certain information, including personal information.

Job Applications: If you apply for a job posting through our Website or Services, we will collect and use your information to assess your qualifications.

 

  • B. Information Collected Automatically

We collect certain information about you when you visit and interact with our Website, App, or Services, including IP address, device identifiers, browser details, location information, and interaction patterns.

 

  • C. Information from Other Sources

Currently, we don't take any information from any third party about you or the care recipient. 

 

How We Use Your Information

We utilize your personal information for various purposes, including providing the Services or requested information, serving administrative and communication purposes, marketing products and services, obtaining consent, and utilizing de-identified and aggregated information for research and analytics.

 

Disclosing Your Information to Third Parties

We will not share your personal information with service providers, business partners, affiliates, and advertising partners, nor with other users in specific circumstances outlined in our Privacy Policy.

 

International Data Transfers

We may transfer, process, and store your information anywhere within United States of America, ensuring compliance with applicable laws.

 

Your Choices

You may have the right to object to or opt out of certain uses of your personal information, and you can manage your communication preferences through various channels as outlined in our Privacy Policy.

 

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding access, correction, deletion, restriction, and objection to the processing of your personal information.

 

Data Retention

We retain personal information as necessary to provide our Services, comply with legal obligations, and pursue legitimate business purposes.

 

Security of Your Information

We implement security measures to safeguard your information but cannot guarantee absolute security. We may communicate security-related issues electronically.

 

Third-Party Websites/Applications

Our Services don't contain links to third-party websites/applications.

 

Children’s Information

Our Services are not directed at children under 16, and we do not knowingly collect personal information from them without parental consent.

 

Supervisory Authority

If you are in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

 

Changes to Our Privacy Policy

We may update this Privacy Policy periodically, and material changes will be communicated as required by law.

 

Contact Us

If you have questions about our privacy practices or this Privacy Policy, you can contact us via the provided contact details.

Via Email to info@endwellcare.life.

Rahul Batra is the data controller of the personal data processed under this policy.